Payment and delivery

We are keen in Quartz Accessories – Quartz Accessories The payment and delivery process should be as clear as possible before completing the order.

Payment methods

The current operational payment method at Quartz is:

Oman Arab Bank (OAB)

The payment method may change or other licensed payment methods may be added in the future, and what appears in Payment and order confirmation page It is the approved reference.

Important reminders when paying

  • Do not send full card details via WhatsApp or email.
  • Do not send passwords or OTP verification codes to any third party.
  • An order is not considered paid until the payment provider confirms the success of the transaction.
  • Any deposit or payment related to a specific order must be clarified before the agreement is made, without prejudice to the consumer's legal rights.

Delivery

Delivery fees, destination, carrier, and estimated time are displayed before order completion when the system allows it.

The customer must ensure that the following information is entered:

  • Correct delivery address.
  • Correct phone number.
  • Any instructions necessary for delivery.

You must also respond to the carrier when contacting them regarding order delivery.

Shipping company

The current operational carrier is:

We came to you

Or the carrier that appears on the payment page according to the region or type of order.

The shipping company may change or other companies may be added, and the carrier shown in the order details shall be the reference.

Delivery time

Shipping and delivery times EstimatedAnd it may vary depending on:

  • The area.
  • Order status.
  • Shipping company.
  • Operating conditions.

The estimated timeframe does not cancel any binding deadline that has been expressly agreed upon with the client.

Order packaging

The pieces are packaged in a way that helps to minimize:

  • The scratch.
  • Entanglement.
  • Damage during transport.

It is recommended to inspect the item upon receipt and before removing the tags or final packaging.

Communication when there is a problem

If you encounter any payment or delivery issues, please contact customer service. order number And the details of the problem.

e-mail:
info@summow.om