privacy policy

This policy applies to the store. Quartz Accessories – Quartz Accessories via website quar.summow.omIt is independent in terms of content, products, and published operational policies, while remaining under the institutional and technical umbrella of the organization. Your Highness United Arab Emirates.

The independence of the store does not mean that it is a separate legal entity, unless the seller's statements or the invoice indicate otherwise.

Data controller

institution Your Highness United Arab Emirates It is the entity that manages the shared digital infrastructure of the Sumou system and controls the data it collects directly through its platforms, unless the store or product page indicates that an independent seller is processing certain data in their own capacity.

For official privacy inquiries:
info@summow.om

Data we may collect

We may collect data necessary to operate the store and fulfill orders, including:

  • Name, phone number, email address, delivery address, and account details.
  • Order data such as products, quantities, prices, order status, invoice, and transaction number.
  • Payment details are required to confirm the transaction, with full card details not being retained when processing is done with a licensed payment provider.
  • Shipping and customer service information, including delivery address, delivery instructions, tracking number, complaints and correspondence.
  • Technical data necessary for security and site operation, such as IP address, device type, browser, login logs, and cookies according to user choices.

Data usage purposes

The data is used for the following purposes:

  • Order execution, electronic contract, payment, shipping, returns, and after-sales service.
  • Account protection, fraud prevention, and transaction verification.
  • Resolving malfunctions and disputes related to orders.
  • Compliance with legal, accounting and regulatory obligations.
  • Optimize the platform and measure performance using the minimum data required.
  • Direct marketing is subject to the required controls and approvals, with the possibility of stopping it.

data sharing

Data is shared only to the extent necessary with entities that assist in implementing the service, such as:

  • Payment service providers.
  • Shipping and delivery companies.
  • Hosting and technical service providers.
  • The seller or store responsible for executing the transaction.
  • Official authorities when there is a legal basis.

Parties working on our behalf must use the data for the specified purpose and apply appropriate safeguards.

Data owner rights

The data owner may, according to applicable regulations:

  • He requested access to his data to correct and update it.
  • Withdraw consent when processing is based on it.
  • Request to stop direct marketing.
  • Submit a complaint if you believe there is a process that violates regulations.

Data protection and retention

We implement appropriate organizational and technical measures to protect data, control access to accounts and communications, make backups, and handle incidents.

Data is retained to the extent necessary to fulfill its purpose and meet regulatory obligations, then deleted or made unlinked to the person when it is no longer needed.

Any transfer of data outside the Sultanate of Oman is subject to the Personal Data Protection Law, its executive regulations and related controls.

Cookies

The website uses cookies that are necessary to operate functions such as:

  • Log in.
  • Shopping basket.
  • Security and account protection.

Unnecessary analytics or marketing files are subject to the required settings and approvals, and the user can modify their choices through the browser settings or the cookie management tool where available.

communication

For any privacy-related inquiries, please contact us via:

e-mail: info@summow.om